
Retrenchment is one of the most legally complex and emotionally difficult processes a South African business owner can face. It is also one of the most frequently litigated — because procedural mistakes are common and the consequences are severe. A single flawed retrenchment process can result in a finding of automatically unfair dismissal, reinstatement orders, and compensation of up to 24 months' remuneration per employee.
Important
This checklist applies to retrenchment for operational requirements only — economic, technological, or structural reasons. It does not apply to dismissals for misconduct or poor performance, which have different procedures. If you are unsure which process applies, contact SBHR before taking any action.
What's in This Checklist
Section 189 vs Section 189A: Which Process Applies?
The first step is determining whether Section 189 or Section 189A of the LRA applies. The distinction is critical — the two processes have materially different requirements, timelines, and dispute resolution routes.
| Factor | Section 189 (small retrenchments) | Section 189A (large retrenchments) |
|---|---|---|
| Applies when | Retrenching any number of employees (1 or more) | Retrenching 10+ employees within 12 months in businesses with 50+ employees |
| Consultation party | Directly with affected employees or their representatives | With a registered trade union, elected employee representatives, or a CCMA-appointed facilitator |
| Facilitation | Not required | Either party may request CCMA facilitation; if requested, it is mandatory |
| Minimum consultation period | No minimum period prescribed; must be meaningful | 60 days from the date of the first consultation meeting |
| Strike rights | Employees may not strike over a S189 retrenchment | After the S189A process, employees may strike or the employer may lock out if no agreement is reached |
| Dispute resolution | Employees may refer an unfair dismissal claim to the CCMA | Disputes go directly to the Labour Court, not the CCMA |
Before You Issue Any Notice: Pre-Retrenchment Obligations
Before issuing a Section 189 notice, you must be able to demonstrate that you have genuinely explored alternatives to retrenchment. This is not a formality — the CCMA and Labour Court assess whether alternatives were meaningfully considered when evaluating the substantive fairness of a retrenchment.
Alternatives to Retrenchment That Must Be Considered and Documented
- Reducing working hours or implementing short-time arrangements
- Temporary lay-off with agreement from employees
- Implementing a pay freeze or temporary salary reduction (requires employee consent)
- Redeployment of affected employees to other roles in the business
- Offering voluntary retrenchment or early retirement packages
- Placing a moratorium on new hiring
- Reducing overtime and contract worker hours before retrenching permanent staff
Step 1: Issuing the Section 189 Notice
The Section 189 notice is the formal document that initiates the retrenchment process. It must be issued in writing to all potentially affected employees before any decisions have been made. Issuing the notice after the decision to retrench has already been taken is a procedural defect.
Mandatory Disclosures in the Section 189 Notice
| Required Disclosure | What the Notice Must State |
|---|---|
| The reasons | The economic, technological, or structural reasons that make the retrenchment necessary |
| Alternatives considered | What alternatives to retrenchment were explored and why they are not viable |
| Number affected | The number of employees likely to be retrenched and the job categories affected |
| Proposed selection criteria | The criteria the employer proposes to use to select which employees will be retrenched |
| Proposed timing | The proposed date when retrenchments will take effect |
| Severance pay | The proposed severance pay and the basis for the calculation |
| Benefits and leave | How accrued leave, outstanding benefits, and notice pay will be dealt with |
| Assistance offered | Any assistance the employer is able to offer: retraining, redeployment, outplacement support |
| Invitation to consult | An invitation for employees to engage in consultation and make counter-proposals |
CHECKLIST 1: Section 189 Notice
Step 2: Conducting the Consultation Process
The consultation process is the heart of the Section 189 procedure. It must be genuine, meaningful, and conducted in good faith — with an open mind, genuinely willing to consider proposals and to adjust the retrenchment plan in response to them.
Who to Consult With
- Where a recognised trade union exists: consult with the union's shop steward or official
- Where no union is recognised: consult with employees' elected representatives or directly with affected employees
- If there is a workplace forum in terms of the LRA: consult with the forum
What Consultation Must Cover
- The reasons for the proposed retrenchment and whether they can be avoided
- Alternatives to retrenchment and whether any are viable
- The selection criteria and whether they are fair and objective
- The severance pay amount and whether it can be improved upon
- The timing of the retrenchments and whether it can be adjusted
- The possibility of re-employment after the retrenchment
- Assistance the employer can provide to affected employees
The LRA does not prescribe a minimum number of meetings for Section 189 (small retrenchments). What is required is that consultation be meaningful — which typically means at least two or three meetings unless the parties reach agreement sooner. For Section 189A (50 or more employees), a minimum of 60 days of consultation is required.
CHECKLIST 2: Consultation Process
Step 3: Applying Selection Criteria
Once the consultation process is complete and the number of employees to be retrenched is confirmed, you must apply fair and objective selection criteria. The selection criteria must have been disclosed and consulted on during the Section 189 process.
| Selection Criterion | How to Apply It | Risk Level |
|---|---|---|
| LIFO (Last In First Out) | Employees with the shortest service in the affected pool are selected first | Low |
| Skills and competency | Retain employees with critical skills; must be based on documented job requirements | Medium |
| Performance record | Use documented performance reviews; cannot rely on subjective manager opinion | Medium |
| Attendance record | Documented absenteeism records only; cannot include approved sick or family leave | Medium |
| Voluntary retrenchment | Offer voluntary packages before applying compulsory criteria | Low |
| FIFO (First In First Out) | Longest-serving employees selected first. Rarely used; typically unfair unless agreed | High |
Protected Categories — Automatic Unfair Dismissal
The following employees may never be selected for retrenchment on the basis of their protected status:
- Employees who are pregnant or on maternity leave
- Employees who have exercised a right under the LRA (including trade union activity)
- Employees who have participated in protected strike action
- Employees who have lodged a CCMA complaint or testified in proceedings against the employer
CHECKLIST 3: Selection Criteria
Step 4: Severance Pay and Final Remuneration
Every retrenched employee is entitled to a statutory severance package under Section 41 of the BCEA. The minimum statutory severance pay is one week's remuneration for every completed year of continuous service. Part-years do not count — only completed years. This sits alongside the wider severance and notice obligations under the BCEA that apply to every dismissal.
Worked Examples
| Employee | Calculation | Example |
|---|---|---|
| 3 years 8 months service | 3 completed years × 1 week | R3,000/week × 3 = R9,000 |
| 7 years exactly | 7 completed years × 1 week | R5,000/week × 7 = R35,000 |
| 15 years 11 months | 15 completed years × 1 week | R8,000/week × 15 = R120,000 |
Full Final Pay Calculation
| Payment Component | Basis | Tax Treatment |
|---|---|---|
| Severance pay | 1 week's remuneration per completed year of service | First R500,000 lifetime tax-free. Balance at marginal rate. SARS directive required. |
| Notice pay | Contractual or BCEA notice period, whichever is longer | Taxed as normal income in the month paid |
| Accrued annual leave | All unused leave at the daily rate at termination | Taxed as normal income |
| Outstanding salary | All remuneration earned up to the last day of employment | Taxed as normal income |
| Pro-rated 13th cheque | Only if contractually guaranteed; otherwise at employer discretion | Taxed as normal income |
CHECKLIST 4: Severance Pay and Final Remuneration
Step 5: Issuing Individual Retrenchment Notices
Once the selection process is complete and the final pay has been calculated, each retrenched employee must receive a formal written retrenchment notice. This is a separate document from the original Section 189 notice.
The Individual Notice Must State:
- The employee's name and job title
- The date of termination of employment (last day)
- The reason for termination: retrenchment for operational requirements in terms of Section 189 of the LRA
- The notice period and whether it will be worked or paid out
- The severance pay amount and the calculation basis
- The accrued leave payout amount
- The total final pay amount and the payment date
- The employee's right to refer the matter to the CCMA within 30 days if they believe the retrenchment was unfair
CHECKLIST 5: Individual Retrenchment Notices
Step 6: Post-Retrenchment Obligations
The retrenchment process does not end when the employees leave. There are several post-retrenchment obligations that must be completed, and remaining staff will need clear communication and ongoing HR support as the business restructures.
UIF Documentation
Every retrenched employee must receive a completed UI-19 form to enable them to claim UIF benefits. The UI-19 must reflect the correct reason for termination (retrenchment), the employee's final remuneration, and the last day of employment.
IRP5 and Tax Documentation
The IRP5 certificate must reflect severance pay as code 3901 distinct from regular remuneration (code 3601). Incorrect coding causes SARS to tax the severance incorrectly.
Re-Employment Preference
If you fill a position within 12 months of a retrenchment, the LRA requires that preference be given to retrenched employees who are qualified for the role. Keep a record of all retrenched employees' contact details.
Record Retention
All retrenchment documentation must be retained for a minimum of 3 years from the date of the retrenchment — including notices, minutes, selection matrices, calculations, SARS directives, and UI-19 forms.
CHECKLIST 6: Post-Retrenchment Obligations
If an Employee Refers to the CCMA
A retrenched employee has 30 days from the date of retrenchment to refer an unfair dismissal dispute to the CCMA. If you receive a CCMA referral notice, do not ignore it and do not attempt to handle it without professional assistance — our guide to the CCMA referral process covers what happens from here.
The Two Grounds for Challenge
Procedural unfairness
The employer did not follow a fair procedure — did not consult properly, did not disclose required information, did not consider alternatives, or selected employees unfairly.
Substantive unfairness
There was no genuine operational requirement to retrench, or the employer retrenched for a reason other than the stated operational reason.
If your Section 189 process was correctly followed and documented, a procedural challenge should fail. The documentation gathered using this checklist is your evidence. If you have gaps in your documentation, contact SBHR before the CCMA hearing date.
Frequently Asked Questions: Retrenchment in South Africa
Common questions about the Section 189 retrenchment process.
Master Retrenchment Checklist Summary
Use this consolidated summary to confirm that every stage of the retrenchment process has been completed before closing the process file.
Pre-Retrenchment
Section 189 Notice
Consultation
Selection
Severance and Final Pay
Individual Notices
Post-Retrenchment
Facing a Retrenchment? Do Not Do It Alone.
SBHR manages the full Section 189 retrenchment process for South African SMEs — from notice to CCMA defence, including hands-on retrenchment consultation support. One procedural mistake can cost you up to 24 months' remuneration per employee.
Disclaimer: This checklist is for general informational purposes only and does not constitute legal advice. Every retrenchment is different. SBHR recommends obtaining professional advice before initiating any retrenchment process.