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    The South African Employer's Complete Retrenchment Checklist

    A step-by-step guide to the Section 189 retrenchment process — covering consultation, selection criteria, severance pay, documentation, and how to avoid CCMA liability.

    Retrenchment is one of the most legally complex and emotionally difficult processes a South African business owner can face. It is also one of the most frequently litigated — because procedural mistakes are common and the consequences are severe. A single flawed retrenchment process can result in a finding of automatically unfair dismissal, reinstatement orders, and compensation of up to 24 months' remuneration per employee.

    Important

    This checklist applies to retrenchment for operational requirements only — economic, technological, or structural reasons. It does not apply to dismissals for misconduct or poor performance, which have different procedures. If you are unsure which process applies, contact SBHR before taking any action.

    Section 189 vs Section 189A: Which Process Applies?

    The first step is determining whether Section 189 or Section 189A of the LRA applies. The distinction is critical — the two processes have materially different requirements, timelines, and dispute resolution routes.

    FactorSection 189 (small retrenchments)Section 189A (large retrenchments)
    Applies whenRetrenching any number of employees (1 or more)Retrenching 10+ employees within 12 months in businesses with 50+ employees
    Consultation partyDirectly with affected employees or their representativesWith a registered trade union, elected employee representatives, or a CCMA-appointed facilitator
    FacilitationNot requiredEither party may request CCMA facilitation; if requested, it is mandatory
    Minimum consultation periodNo minimum period prescribed; must be meaningful60 days from the date of the first consultation meeting
    Strike rightsEmployees may not strike over a S189 retrenchmentAfter the S189A process, employees may strike or the employer may lock out if no agreement is reached
    Dispute resolutionEmployees may refer an unfair dismissal claim to the CCMADisputes go directly to the Labour Court, not the CCMA
    WARNING: If Section 189A applies to your retrenchment and you follow the simpler Section 189 process instead, the entire retrenchment is automatically procedurally unfair. This is one of the most common and expensive mistakes South African employers make in large-scale retrenchments. When in doubt, contact SBHR.

    Before You Issue Any Notice: Pre-Retrenchment Obligations

    Before issuing a Section 189 notice, you must be able to demonstrate that you have genuinely explored alternatives to retrenchment. This is not a formality — the CCMA and Labour Court assess whether alternatives were meaningfully considered when evaluating the substantive fairness of a retrenchment.

    Alternatives to Retrenchment That Must Be Considered and Documented

    • Reducing working hours or implementing short-time arrangements
    • Temporary lay-off with agreement from employees
    • Implementing a pay freeze or temporary salary reduction (requires employee consent)
    • Redeployment of affected employees to other roles in the business
    • Offering voluntary retrenchment or early retirement packages
    • Placing a moratorium on new hiring
    • Reducing overtime and contract worker hours before retrenching permanent staff
    SBHR TIP: Document every alternative considered and the reason it is not viable for your specific business circumstances. This documentation is your first line of defence if the substantive fairness of the retrenchment is challenged at the CCMA or Labour Court.

    Step 1: Issuing the Section 189 Notice

    The Section 189 notice is the formal document that initiates the retrenchment process. It must be issued in writing to all potentially affected employees before any decisions have been made. Issuing the notice after the decision to retrench has already been taken is a procedural defect.

    Mandatory Disclosures in the Section 189 Notice

    Required DisclosureWhat the Notice Must State
    The reasonsThe economic, technological, or structural reasons that make the retrenchment necessary
    Alternatives consideredWhat alternatives to retrenchment were explored and why they are not viable
    Number affectedThe number of employees likely to be retrenched and the job categories affected
    Proposed selection criteriaThe criteria the employer proposes to use to select which employees will be retrenched
    Proposed timingThe proposed date when retrenchments will take effect
    Severance payThe proposed severance pay and the basis for the calculation
    Benefits and leaveHow accrued leave, outstanding benefits, and notice pay will be dealt with
    Assistance offeredAny assistance the employer is able to offer: retraining, redeployment, outplacement support
    Invitation to consultAn invitation for employees to engage in consultation and make counter-proposals
    WARNING: The Section 189 notice must be issued to employees before any decision to retrench has been finalised. The purpose of consultation is to allow employees to influence the decision — not merely to inform them of a decision already made. Issuing the notice as a box-ticking exercise after the decision is taken is automatic procedural unfairness.

    CHECKLIST 1: Section 189 Notice

    Written Section 189 notice prepared and dated before any retrenchment decision is finalised
    Notice issued to every potentially affected employee individually (not just representatives)
    Notice states the economic, technological, or structural reasons for the retrenchment
    Notice lists all alternatives to retrenchment that were considered
    Notice states the number and categories of employees likely to be affected
    Notice states the proposed selection criteria
    Notice states the proposed timing of the retrenchments
    Notice states the proposed severance pay and calculation basis
    Notice states how accrued leave and notice pay will be dealt with
    Notice states any assistance the employer is able to offer
    Signed acknowledgement of receipt obtained from each affected employee

    Step 2: Conducting the Consultation Process

    The consultation process is the heart of the Section 189 procedure. It must be genuine, meaningful, and conducted in good faith — with an open mind, genuinely willing to consider proposals and to adjust the retrenchment plan in response to them.

    Who to Consult With

    • Where a recognised trade union exists: consult with the union's shop steward or official
    • Where no union is recognised: consult with employees' elected representatives or directly with affected employees
    • If there is a workplace forum in terms of the LRA: consult with the forum

    What Consultation Must Cover

    1. The reasons for the proposed retrenchment and whether they can be avoided
    2. Alternatives to retrenchment and whether any are viable
    3. The selection criteria and whether they are fair and objective
    4. The severance pay amount and whether it can be improved upon
    5. The timing of the retrenchments and whether it can be adjusted
    6. The possibility of re-employment after the retrenchment
    7. Assistance the employer can provide to affected employees

    The LRA does not prescribe a minimum number of meetings for Section 189 (small retrenchments). What is required is that consultation be meaningful — which typically means at least two or three meetings unless the parties reach agreement sooner. For Section 189A (50 or more employees), a minimum of 60 days of consultation is required.

    WARNING: A single letter sent to employees and no response awaited is NOT consultation. The CCMA consistently finds against employers who go through the motions without genuinely engaging with employee responses and proposals. Every proposal made by employees must be documented and a written response provided.

    CHECKLIST 2: Consultation Process

    First consultation meeting held within a reasonable time of issuing the Section 189 notice
    Attendance register signed by all parties at every meeting
    Detailed minutes prepared for every consultation meeting
    Minutes signed by both employer and employee representatives at each meeting
    All proposals made by employees or their representatives recorded in writing
    Written response provided to every employee proposal — even where the proposal is rejected
    Employer demonstrably considered and responded to employee proposals in good faith
    Consultation continued until agreement was reached OR both parties agreed that a deadlock exists
    If deadlock: written record of the deadlock declaration and the reasons for it

    Step 3: Applying Selection Criteria

    Once the consultation process is complete and the number of employees to be retrenched is confirmed, you must apply fair and objective selection criteria. The selection criteria must have been disclosed and consulted on during the Section 189 process.

    Selection CriterionHow to Apply ItRisk Level
    LIFO (Last In First Out)Employees with the shortest service in the affected pool are selected firstLow
    Skills and competencyRetain employees with critical skills; must be based on documented job requirementsMedium
    Performance recordUse documented performance reviews; cannot rely on subjective manager opinionMedium
    Attendance recordDocumented absenteeism records only; cannot include approved sick or family leaveMedium
    Voluntary retrenchmentOffer voluntary packages before applying compulsory criteriaLow
    FIFO (First In First Out)Longest-serving employees selected first. Rarely used; typically unfair unless agreedHigh

    Protected Categories — Automatic Unfair Dismissal

    The following employees may never be selected for retrenchment on the basis of their protected status:

    • Employees who are pregnant or on maternity leave
    • Employees who have exercised a right under the LRA (including trade union activity)
    • Employees who have participated in protected strike action
    • Employees who have lodged a CCMA complaint or testified in proceedings against the employer
    SBHR TIP: Whatever selection criteria you use, document every step. Create a selection matrix showing each employee in the affected pool, their score or ranking on each criterion, and the resulting selection outcome. This matrix is your evidence if the selection is challenged.

    CHECKLIST 3: Selection Criteria

    Selection criteria agreed with employees during consultation, OR fair criteria applied where no agreement reached
    Selection criteria are objective and can be demonstrated from documented records
    Selection matrix prepared documenting how criteria were applied to each employee in the affected pool
    No employee in a protected category (pregnancy, union activity, CCMA participation) was selected
    Selection outcome reviewed before being communicated to affected employees

    Step 4: Severance Pay and Final Remuneration

    Every retrenched employee is entitled to a statutory severance package under Section 41 of the BCEA. The minimum statutory severance pay is one week's remuneration for every completed year of continuous service. Part-years do not count — only completed years. This sits alongside the wider severance and notice obligations under the BCEA that apply to every dismissal.

    Worked Examples

    EmployeeCalculationExample
    3 years 8 months service3 completed years × 1 weekR3,000/week × 3 = R9,000
    7 years exactly7 completed years × 1 weekR5,000/week × 7 = R35,000
    15 years 11 months15 completed years × 1 weekR8,000/week × 15 = R120,000

    Full Final Pay Calculation

    Payment ComponentBasisTax Treatment
    Severance pay1 week's remuneration per completed year of serviceFirst R500,000 lifetime tax-free. Balance at marginal rate. SARS directive required.
    Notice payContractual or BCEA notice period, whichever is longerTaxed as normal income in the month paid
    Accrued annual leaveAll unused leave at the daily rate at terminationTaxed as normal income
    Outstanding salaryAll remuneration earned up to the last day of employmentTaxed as normal income
    Pro-rated 13th chequeOnly if contractually guaranteed; otherwise at employer discretionTaxed as normal income
    WARNING: Severance pay above R500,000 in an employee's lifetime is taxable. A SARS tax directive must be obtained for each employee before paying out severance to determine the correct tax withholding. Paying severance without a SARS directive exposes the employer to SARS penalties.

    CHECKLIST 4: Severance Pay and Final Remuneration

    Severance pay calculated at minimum 1 week per completed year of continuous service
    SARS tax directive obtained for each employee before paying severance
    Notice pay calculated based on contractual period or BCEA minimum (whichever is longer)
    All accrued annual leave calculated and included at the current daily rate
    All outstanding salary and allowances calculated to the last day of employment
    Any contractually guaranteed 13th cheque or bonus pro-rated and included
    Final pay calculation sheet prepared and retained for each retrenched employee
    All final payments made on or before the employee's last day of employment

    Step 5: Issuing Individual Retrenchment Notices

    Once the selection process is complete and the final pay has been calculated, each retrenched employee must receive a formal written retrenchment notice. This is a separate document from the original Section 189 notice.

    The Individual Notice Must State:

    1. The employee's name and job title
    2. The date of termination of employment (last day)
    3. The reason for termination: retrenchment for operational requirements in terms of Section 189 of the LRA
    4. The notice period and whether it will be worked or paid out
    5. The severance pay amount and the calculation basis
    6. The accrued leave payout amount
    7. The total final pay amount and the payment date
    8. The employee's right to refer the matter to the CCMA within 30 days if they believe the retrenchment was unfair

    CHECKLIST 5: Individual Retrenchment Notices

    Individual written retrenchment notice issued to each retrenched employee
    Notice states the last day of employment
    Notice references Section 189 of the LRA as the basis for dismissal
    Notice states the notice period (worked or paid out)
    Notice includes the full severance pay and final pay calculation
    Notice informs the employee of their right to refer to the CCMA within 30 days

    Step 6: Post-Retrenchment Obligations

    The retrenchment process does not end when the employees leave. There are several post-retrenchment obligations that must be completed, and remaining staff will need clear communication and ongoing HR support as the business restructures.

    UIF Documentation

    Every retrenched employee must receive a completed UI-19 form to enable them to claim UIF benefits. The UI-19 must reflect the correct reason for termination (retrenchment), the employee's final remuneration, and the last day of employment.

    IRP5 and Tax Documentation

    The IRP5 certificate must reflect severance pay as code 3901 distinct from regular remuneration (code 3601). Incorrect coding causes SARS to tax the severance incorrectly.

    Re-Employment Preference

    If you fill a position within 12 months of a retrenchment, the LRA requires that preference be given to retrenched employees who are qualified for the role. Keep a record of all retrenched employees' contact details.

    Record Retention

    All retrenchment documentation must be retained for a minimum of 3 years from the date of the retrenchment — including notices, minutes, selection matrices, calculations, SARS directives, and UI-19 forms.

    CHECKLIST 6: Post-Retrenchment Obligations

    UI-19 form completed and provided to each retrenched employee on or before their last day
    UIF termination submitted on the uFiling system within the required timeframe
    IRP5 certificates issued with severance pay coded correctly under code 3901
    SARS PAYE reconciliation (EMP501) updated to reflect the retrenched employees
    Contact details of all retrenched employees retained for re-employment preference purposes
    All retrenchment documentation filed and retained for a minimum of 3 years
    Remaining employees informed of the outcome and any changes to reporting structures or roles

    If an Employee Refers to the CCMA

    A retrenched employee has 30 days from the date of retrenchment to refer an unfair dismissal dispute to the CCMA. If you receive a CCMA referral notice, do not ignore it and do not attempt to handle it without professional assistance — our guide to the CCMA referral process covers what happens from here.

    The Two Grounds for Challenge

    1

    Procedural unfairness

    The employer did not follow a fair procedure — did not consult properly, did not disclose required information, did not consider alternatives, or selected employees unfairly.

    2

    Substantive unfairness

    There was no genuine operational requirement to retrench, or the employer retrenched for a reason other than the stated operational reason.

    If your Section 189 process was correctly followed and documented, a procedural challenge should fail. The documentation gathered using this checklist is your evidence. If you have gaps in your documentation, contact SBHR before the CCMA hearing date.

    SBHR TIP: SBHR has successfully defended South African employers in retrenchment-related CCMA matters. The key to a successful defence is always the same: complete, contemporaneous documentation that demonstrates each step of the Section 189 process was followed. This checklist is designed to ensure that documentation exists before it is needed.
    FAQs

    Frequently Asked Questions: Retrenchment in South Africa

    Common questions about the Section 189 retrenchment process.

    Master Retrenchment Checklist Summary

    Use this consolidated summary to confirm that every stage of the retrenchment process has been completed before closing the process file.

    Pre-Retrenchment

    Confirmed whether Section 189 or Section 189A applies
    All alternatives to retrenchment documented and considered
    Business case for retrenchment clearly articulated and documented

    Section 189 Notice

    Written notice issued before any decision is finalised
    All 9 required disclosures included in the notice
    Signed acknowledgements of receipt from all affected employees

    Consultation

    Meaningful consultation held with all required parties
    Signed minutes and attendance registers for every meeting
    Written responses to all employee proposals documented
    Agreement reached or deadlock formally declared

    Selection

    Fair and objective selection criteria applied
    Selection matrix prepared and retained
    No protected employees selected

    Severance and Final Pay

    Statutory severance calculated at minimum 1 week per completed year
    SARS tax directive obtained
    Notice pay, leave, and outstanding salary calculated and paid

    Individual Notices

    Written retrenchment notice issued to each retrenched employee
    Signed acknowledgements of receipt retained

    Post-Retrenchment

    UI-19 forms issued to all retrenched employees
    UIF terminations submitted via uFiling
    IRP5 certificates issued with correct severance coding (code 3901)
    All documentation filed and retained for minimum 3 years

    Facing a Retrenchment? Do Not Do It Alone.

    SBHR manages the full Section 189 retrenchment process for South African SMEs — from notice to CCMA defence, including hands-on retrenchment consultation support. One procedural mistake can cost you up to 24 months' remuneration per employee.

    Disclaimer: This checklist is for general informational purposes only and does not constitute legal advice. Every retrenchment is different. SBHR recommends obtaining professional advice before initiating any retrenchment process.